Privacy Policy

Privacy Policy

Effective Date: [EFFECTIVE DATE]

Welcome to Haveely. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you make a purchase, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment-related information (processed securely by our payment partners)
  • Order history

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Referral source
  • Website usage data

Marketing Information

If you subscribe to our newsletter or promotional updates, we may collect:

  • Email preferences
  • Marketing consent
  • Interaction with promotional emails

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Verify transactions
  • Process refunds and returns
  • Send order confirmations and shipping updates
  • Improve our products and website
  • Personalize your shopping experience
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations
  • Send promotional communications (only where permitted or with your consent)

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Keep you logged in
  • Remember your shopping cart
  • Save your preferences
  • Understand website traffic
  • Improve website performance
  • Deliver relevant promotions and advertisements

You may disable cookies through your browser settings. However, doing so may affect certain website features and functionality.

4. Third-Party Services

We work with trusted third-party service providers to operate our business.

These may include:

  • Payment gateways
  • Shipping and logistics providers
  • Website hosting providers
  • Analytics providers
  • Email marketing platforms
  • Customer support tools

These service providers may process your information only as necessary to provide their services and are expected to maintain appropriate security measures.

Please note that payment card information is typically processed directly by our payment partners and is not stored on our servers.

5. Sharing of Information

We do not sell your personal information.

We may share your information only in the following circumstances:

  • With payment providers to process transactions
  • With shipping partners to deliver orders
  • With technology vendors supporting our website
  • When required by law, regulation, or legal process
  • To protect our legal rights or prevent fraud
  • During a business transfer such as a merger, acquisition, or sale of assets

6. Data Security

We take reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

These measures may include:

  • Secure HTTPS encryption
  • Restricted access to customer information
  • Secure payment processing
  • Regular security updates
  • Monitoring for unauthorized activity

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Maintain business records
  • Comply with legal, tax, accounting, and regulatory requirements
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, we will securely delete or anonymize it where appropriate.

8. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information where applicable
  • Withdraw consent where processing is based on consent
  • Object to or request restriction of certain processing activities
  • Request information about how your data is processed

To exercise these rights, please contact us using the details provided below. We may request verification of your identity before processing your request.

9. Children’s Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or operational practices.

Any updates will be posted on this page with a revised “Effective Date.” Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.