Terms of Service

Terms of Service

Effective Date: [EFFECTIVE DATE]

Welcome to Haveely. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you represent that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • The information you provide is accurate and complete.

2. Account Terms

You may choose to create an account to access certain features of our website.

You agree to:

  • Provide accurate, current, and complete information.
  • Keep your account information updated.
  • Maintain the confidentiality of your login credentials.
  • Accept responsibility for all activities carried out through your account.
  • Notify us immediately if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent or unlawful purposes.

3. Products and Services

We strive to display products, specifications, descriptions, and images as accurately as possible.

However:

  • Product colors may vary depending on your device or screen settings.
  • Minor variations in packaging, design, or appearance may occur.
  • Product availability is subject to stock.
  • We reserve the right to discontinue or modify products without prior notice.

Nothing on the website constitutes a guarantee that every product will always be available.

4. Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

Prices:

  • May include or exclude applicable taxes as indicated during checkout.
  • May change without prior notice.
  • Are subject to correction if pricing errors occur.

We accept payment through authorized payment gateways and methods made available during checkout.

Orders will only be processed after successful payment authorization or confirmation, unless Cash on Delivery or another approved payment method is offered.

If a payment is declined or cannot be processed, we may cancel the order.

5. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Cancel orders due to pricing errors, inventory shortages, or technical issues.
  • Limit quantities purchased by a single customer.

If your order is cancelled after payment has been received, any eligible refund will be processed using the original payment method in accordance with our Refund Policy.

6. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timelines displayed on our website.

However:

  • Delivery times are estimates only.
  • Delays may occur due to weather, logistics issues, holidays, supplier delays, customs, or other circumstances beyond our control.
  • Customers are responsible for providing accurate shipping information.

Risk of loss or damage passes to you upon delivery to the address provided during checkout, subject to applicable law.

7. Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our separate Return & Refund Policy.

Eligibility for returns may depend on factors including:

  • Return request being made within the applicable return window.
  • Product remaining unused and in its original condition.
  • Original packaging and accessories being included.
  • Compliance with any product-specific return conditions.

Refunds, where approved, will generally be processed to the original payment method within the timeframe specified in our Return & Refund Policy.

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Graphics
  • Website design
  • Text
  • Videos
  • Icons
  • Software

is owned by or licensed to Haveely and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or commercially exploit any content without our prior written permission.

9. Prohibited Uses

You agree not to:

  • Use the website for any unlawful purpose.
  • Violate any applicable laws or regulations.
  • Attempt unauthorized access to our systems or accounts.
  • Interfere with the security or operation of the website.
  • Upload malicious software, viruses, or harmful code.
  • Use automated tools, bots, or scraping software without authorization.
  • Submit false or misleading information.
  • Engage in fraudulent transactions.
  • Infringe the intellectual property rights of others.
  • Harass, abuse, or threaten our employees or other users.

Violation of these Terms may result in suspension or permanent termination of access to our website.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Haveely, its owners, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:

  • Use of or inability to use the website.
  • Delayed deliveries.
  • Product availability.
  • Technical interruptions.
  • Data loss.
  • Unauthorized access to your account.
  • Third-party services or payment providers.

Our total liability, if any, shall not exceed the amount paid by you for the product giving rise to the claim, except where otherwise required under applicable law.

Nothing in these Terms limits any rights that cannot be excluded under applicable consumer protection laws.

11. Disclaimer

The website and all products and services are provided on an “as available” and “as is” basis.

While we make reasonable efforts to provide accurate information, we do not warrant that:

  • The website will operate without interruption.
  • The website will always be error-free.
  • Information on the website is always complete, current, or accurate.
  • All defects will be corrected immediately.

12. Indemnification

You agree to indemnify and hold harmless Haveely, its directors, employees, affiliates, agents, and service providers from any claims, liabilities, losses, damages, costs, or expenses arising from:

  • Your breach of these Terms.
  • Your misuse of the website.
  • Your violation of applicable laws.
  • Your infringement of any third-party rights.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts located in Maharahstra, India, unless otherwise required by applicable law.

14. Changes to These Terms

We may update these Terms from time to time.

Any changes will become effective upon publication on this page, together with the revised Effective Date. Your continued use of the website after such changes constitutes your acceptance of the updated Terms.